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How it works

How FashionBelloWorks

Transparent, secure, and designed for Malawian commerce — from the moment you pay to the moment you withdraw.

One simple rate — nothing hidden. fashionBello charges a single 12% platform fee on each completed order. It keeps the marketplace secure, payments protected, and support available whenever you need it.

English

When you buy:

  • Pay the item price + 5% buyer platform fee.
  • 12% total platform fee — shared as 7% seller and 5% buyer.
  • The seller chooses how their 7% is handled: added on top of the listed price or absorbed within it.
  • Your checkout always shows the final total before you pay — no surprises.
  • Secure payment via PayChangu.
  • Order becomes Paid and the seller/brand is notified.
  • Track everything in your Buyer Dashboard.
Chichewa

Mukagula:

  • Mumalipira mtengo + 5% buyer platform fee.
  • 12% fee yonse ya platform — yogawidwa 7% wogulitsa ndi 5% wogula.
  • Wogulitsa amasankha mmene 7% yake igwiritsidwire ntchito: kuwonjezeredwa pa mtengo kapena kutengedwa mu mtengo womwe walemba.
  • Pomwe mukulipira mumawona mtengo wonse musanalipire — palibe zodabwitsa.
  • Kulipira kotetezeka kudzera PayChangu.
  • Odala imakhala Yolipira ndipo wogulitsa amadziwitsidwa.
  • Tsatirani zonse mu Buyer Dashboard.
Secure checkout Itemised totals No hidden charges Buyer & seller protected
English

After payment, your seller payout (product price minus the 7% seller platform share) is added to your secure wallet.

  • If you choose to absorb the 7%, it is deducted from your payout.
  • If you choose to add the 7% on top, the buyer covers it and your listed price is protected.
  • Wallet reflects all cleared payments.
  • Withdraw to bank or mobile money anytime.
  • The 12% platform fee powers secure payments, support, and marketplace operations.
Chichewa

Pambuyo pakulipira, ndalama zanu (mtengo wochotsa 7% ya seller platform share) zimaikidwa mu wallet yotetezedwa.

  • Ngati mukusankha kutenga 7% mu mtengo, imachotsedwa pa payout yanu.
  • Ngati mukusankha kuwonjezera 7% pamwamba, wogula amalipira ndipo mtengo wanu womwe mwalemba umatetezedwa.
  • Wallet imasonyeza ndalama zanu zonse zomwe zatsimikizika.
  • Tulutsani kupita ku bank/mobile money nthawi iliyonse.
  • 12% platform fee imathandiza kulipira kotetezeka, thandizo, ndi kuyendetsa msika.
English
  • Request a refund from your dashboard.
  • Provide order code, amount, and reason.
  • Reviewed within 24–48 hours.
  • Approved refunds are sent to the original method.
  • The 5% buyer platform fee is non‑refundable.
Chichewa
  • Pemphani kubweza ndalama pa dashboard.
  • Perekani nambala ya odala, ndalama, chifukwa.
  • Timapenda (maola 24–48).
  • Ngati kuvomerezedwa, ndalama zimabwezedwa.
  • 5% buyer platform fee sibwezedwa.
English
  • Go to the Withdraw page.
  • Enter your bank or mobile money details.
  • Status flow: Pending → Approved → Paid.
Chichewa
  • Pitani ku Withdraw.
  • Lembani zambiri za bank/mobile money.
  • Zimasintha: Pending → Approved → Paid.
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